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POTS | HSI | DSL | Toll
Free Services

833-692-7773 POTS and HSI Repair Escalations

PRI | Electrical | Optical |
DWDM

833-363-2888 Option 1 Electrical and Optical Repair Escalations

Ethernet | DIA | ATM |
Frame Relay

833-363-2907 Option 1 Ethernet and DIA Repair Escalations

Ticket Status: London

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2 In Progress
1 Escalated
1 Unattended 
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Ticket #
Category 
Account Name 
Service Type 
Date 
Status 
SR-21939RepairBarclaysDedicated Internet03/06/2023In Progress

Group: East Region Group

Location: Tampa, FL

Requested By: Emma Jones

Number of Ports: 12

Port Speed: 2gbps

Ticket Submitted
03/04/2023

Self Diagnosis Completed
03/04/2023

Technician Assigned
03/05/2023

Ticket Resolved
In Progress
Scheduled: 03/07/2023

Services Restored
Not Started

Due to scheduled service upgrade, there will be a delay in enabling the service at these locations and part of this order falls under the category. We are working hard towards minimal disruption.

Notes

03/06/2023 | Brian Hopper : Equipment Received. Scheduled Service Enabling for 03/07/2023 due to service upgrade downtime.
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SR-21939Billing DisputeBarclaysDedicated Internet03/06/2023Closed
SR-21939MaintenaceBarclaysDedicated Internet03/06/2023Canceled
SR-21939New ConnectionBarclaysDedicated Internet03/06/2023In Progress
SR-21939OtherBarclaysDedicated Internet03/06/2023Completed

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